I have been in the insurance industry for 28 years and with American Family for 16 years. I am licensed in Illinois and Iowa. I enjoy working with people and strive to provide an exceptional customer experience. There is no better feeling then exceeding a customer’s expectations and making them happy. I also enjoy the variety – there is always new things to learn and no two days are the same! I have been married to RC for 26 years. I have 2 stepchildren, Bill and Carolyn, and we have 2 children together, Amy & Molly. I love to cook, read, crochet and knit, travel and spend time with family and friends.